Cloudbook Profiles JDA and Layered Tech

April 20, 2011 by

Cloudbook, an independent authority and educational resource for cloud computing, recently published an in-depth look at JDA’s process of evaluating and selecting a private cloud provider.

With the help of consultants from Burstorm, JDA — the leading supply chain solutions company — met the challenge of finding a flexible cloud provider who could help consolidate 1 million users from over 100 countries into a single hosted cloud environment.

View the videos and read the article over at Cloudbook to learn why Joe King, SVP of JDA Managed Services, selected Layered Tech to help migrate JDA’s mission-critical managed services to the cloud.  This is an interesting read and an excellent insight into how a well-respected enterprise selected a private cloud provider.

CA Technologies Interviews Our CEO

October 11, 2010 by

There’s a new video posted by CA, in which Jack Finlayson, CEO of Layered Tech, discusses the significance of CA’s acquisition of 3Tera.  Layered Tech has long used 3Tera’s award-winning software to help IT managers reduce the time and complexity of deploying and managing business services to the cloud.

Check it out here.


Layered Tech Sponsors Southwest’s First Multi-platform Web Conference

August 24, 2010 by

Layered Tech is proud to be a sponsor of OpenCamp, the Southwest’s first multi-platform Web conference.  Created by the same people who started WordCamp Dallas and DrupalCamp Dallas, OpenCamp takes place Friday, Aug. 27 through Sunday, Aug. 29 at the Addison Crown Plaza Hotel, located at 14315 Midway Road, Addison, TX 75001.

So, you may think that we’re blogging about a blogging event…that’s only partially true!  OpenCamp is much more than a blogging event – it’s dedicated to the concept of removing both real and artificial barriers to bring together Webmasters, Web developers, bloggers, podcasters and social media enthusiasts, regardless of the tools they use, the medium in which they provide content, or the topics upon which they focus.  There’s never been an event like this, so you won’t want to miss it.

We’d love to see you there and have you experience the many sessions that OpenCamp has arranged.  Some of the industry’s top experts will present on topics ranging from social media to technical development, content creation, revenue generation and more.  WordPress, Drupal, Joomla!, and .NET sessions will also be available, and there will be tracks that will appeal to all attendees.

Layered Tech will have a booth onsite, so be sure to stop by and learn about our latest and greatest news and offerings.  If you are attending, be sure to check your attendee bag for a special offer from Layered Tech!

OpenCamp is going to be BIG…they are expecting well over 600 attendees.  And to kick things off right in a Texas-sized fashion, be sure to attend Friday night’s huge opening event.  At 7:30 p.m., the U.S. Army Golden Knights will do an amazing exhibition jump.  You won’t want to miss this – a squadron of our country’s finest will parachute in formation, complete with smoke and pyrotechnics.  Like we said, this is much, much more than a blogging event!

To learn more about OpenCamp or to register, visit the OpenCamp website at  We hope to see you there!

Layered Tech Delivers Global, Scalable Cloud Infrastructure for Customer Service Management Provider

July 26, 2010 by

When was the last time you dialed an 800-number for customer support or chatted with an online support rep about a product or service you’re using?  As I type this post, call center agents for major corporations are handling tens of thousands of calls, e-mails and chat sessions.  That’s a lot of customer interactions at any given time, and each customer engagement is important and must be treated personally.  Some of the world’s largest brands, including and eBay, rely on customer service solution provider KANA Software to better manage their ever-increasing customer interactions.  Ballooning customer interaction volumes put pressure on IT infrastructures, which is what drove KANA to re-evaluate the infrastructure it had in place.

KANA looked to leverage the benefits of a cloud computing infrastructure, especially because the pay-as-you-go pricing model and flexible architecture was more cost-effective and efficient.  After reviewing several vendors, KANA decided to partner with Layered Tech because of our expertise and ability to support their needs on both sides of the Atlantic.  We created a customized package of virtual private data centers (VPDCs), managed services and disaster recovery solutions so KANA can support their clients, large and small.

We are excited to partner with the leader in customer service management and provide the international presence and flexibility KANA needs to give their clients customer service applications on a highly scalable infrastructure.  We enjoy working closely with KANA, and we take pride in getting to know our customers’ businesses so that we can provide them with the custom infrastructure solutions they need to succeed.

How can we help your business?

Layered Tech Proudly Powers JDA Software Group, Inc: The Supply Chain Company®

July 15, 2010 by

When it comes to supply chain solutions, JDA Software Group, Inc. is no doubt the “Big Kahuna.”  More than 6,000 enterprises worldwide rely on JDA to optimize their supply chain and improve profitability.  In addition to its international presence, JDA’s solutions span numerous industries, including manufacturing, wholesale distribution, transportation, retail, grocery, travel, hospitality and media.

True to its history of excellence, JDA continues to invest in innovation and growth to drive distinctive value for the world’s leading retailers, manufacturers and wholesale-distribution companies.  JDA recently acquired i2 Technologies and doubled its market for advanced planning and optimization solutions.  So yeah, JDA is kind of a big deal.  Scratch that, they are a VERY big deal.

That’s why everyone at Layered Tech is excited to add JDA to our roster of enterprise customers.  Layered Tech’s infrastructure, expertise and financial strength give us the tools to support customers of JDA’s size and complexity, as well as deliver on their unique set of requirements.  JDA has created a comprehensive Managed Services solution designed to accelerate the global adoption of their market-leading supply chain, merchandising and pricing solutions, and according to Hamish Brewer, JDA president and CEO, collaborating with Layered Tech is a key element to the rapidly emerging success of this strategy.

As its managed hosting provider, Layered Tech will work with JDA to consolidate three data centers and give the company the infrastructure it needs for future growth.  We are proud to work with a company of JDA’s caliber and contribute to its continued growth and success.  Like JDA, delivering superior solutions to support customers’ business goals is at the heart of our business.  For JDA, a globally scalable cloud-computing platform means that it can offer customers extreme flexibility and dramatically lower costs of ownership to give customers added value.

Now that’s the kind of success where everybody wins!